Hi cyberde,

I have now resolved the issues of php4 being in use instead of php5 by using a .htaccess file for the api subdirectory, and when I use phpinfo() I get the following back -

blank

But now when I run my test script I get the following -

Fatal error: Uncaught SoapFault exception: Authentication failed in /homepages/20/d158289393/htdocs/support/api/soap/test.php Stack trace: #0 /homepages/20/d158289393/htdocs/support/api/soap/test.php(22): SoapClient->__call('ostTicket.open', Array) #1 {main} thrown in /homepages/20/d158289393/htdocs/support/api/soap/test.php on line 22

Here is my code I am running with a selected amount removed :)

$osticket = new SoapClient('http://www.domain-name.net/api/soap/index.php?wsdl');

// Set up the parameters

$args = array(

'username' => 'chris',

'password' => 'xxxx',

'ticketData' => array(

'name' => utf8_encode('sir Test'),

'email' => utf8_encode('some@email.com'),

'subject' => utf8_encode('testing'),

'message' => utf8_encode('this is a message'),

'topicId' => 3, //topic Website Support

'pri' => 2, // default priority

'phone' => '012-345678'

)

);

try {

// Send the request and receive the ticketID

$result = $osticket->__call('ostTicket.open',$args);

}catch (SoapFault $e) {
    throw $e;

}