Email Not Working

tyriekm

I was wondering if someone could point me in the right direction when it came to osTicket sending email alerts. For some reason, email has stopped being sent. I had a fresh install and didn't change any settings or anything and each time someone put in a ticket, an email would get sent to both the technician, the user, and the manager. Now, no email gets sent...

Does anyone know where I should start with this problem?

Kelli

What method are you using to send mail?

You should start by checking php and mail error logs and see if anything shows up there, also the osTicket system logs.

tyriekm

Well, I have the System Log Level set to "DEBUG" and I"m not seeing anything in the logs about mail...at least from what I know. All I am seeing is "staff login" over and over again.

In my email settings it's this..

Outgoing Emails: None: use PHP mail function

and all my email notifications are on.