Troubleshooting and Problems

Get help with troubleshooting issues in version 1.17.x

G
Oauth Issue With Microsoft
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- KevinTheJedi replied 3 days ago
3 replies
S
Can't update from 1.15.5 to 1.17.4 - Upgrade Fails
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- severdia replied 7 days ago
29 replies
R
Blank page after posting reply osTicket v1.17.1 issue
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- siakattack replied 16 days ago
3 replies
D
Issue with Custom Conditions
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- KevinTheJedi replied 18 days ago
17 replies
U
Removing global admin privileges from helpdesk email breaks OSTicket
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- KevinTheJedi replied 20 Mar
5 replies
M
5.7.8 Error: authentication failed: Invalid authentication mechanism
- osTicket 1.17.x (Stable) Troubleshooting and Problems email smtp error
- upara replied 18 Mar
8 replies
Login issue with Chrome
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- jlamattina replied 14 Mar
5 replies
D
Tickets not being created through Outlook mailing
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- davidvila replied 5 Mar
2 replies
A
Trouble enabling SMTP with Microsoft OAuth2
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- ajavaid replied 20 Feb
5 replies
V
Attachments saved but not linked to ticket
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- lgitzol replied 12 Feb
39 replies
C
Error sending email - Please try again!
- osTicket 1.17.x (Stable) Troubleshooting and Problems General Discussions
- chithirakumarm replied 11 Feb
2 replies
E
How impersonate customer
- osTicket 1.17.x (Stable) Troubleshooting and Problems Suggestions and Feedback
- KevinTheJedi replied 6 Feb
1 reply
M
osTicket not respecting SMTP settings
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- madonid replied 5 Feb
4 replies
A
mail suddenly stopped flowing
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- arielzusya replied 3 Feb
2 replies
P
When opening a call, we receive error 500, but the call is opened.
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- patrikrufino replied 22 Jan
13 replies
W
Active Directory User Authentication Doesn't Work - Agents Do..?
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- bateman replied 20 Jan
98 replies
W
v1.17.4 remote mailbox oauth (microsoft 365)
- osTicket 1.17.x (Stable) Troubleshooting and Problems Installation and Setup Help
- Akif-Chishti replied 16 Jan
3 replies
S
API Multiple Attachments
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- savcy replied 10 Jan
1 reply
O
What does a 404 error mean with oauth settings?
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- KevinTheJedi replied Dec 21, 2024
11 replies
R
v1.17.5 (7c20036) IMAP process emails should use UID
- osTicket 1.17.x (Stable) Troubleshooting and Problems
- KevinTheJedi replied Dec 16, 2024
1 reply

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.17.x

Oauth Issue With Microsoft

Can't update from 1.15.5 to 1.17.4 - Upgrade Fails

Blank page after posting reply osTicket v1.17.1 issue

Issue with Custom Conditions

Removing global admin privileges from helpdesk email breaks OSTicket

5.7.8 Error: authentication failed: Invalid authentication mechanism

Login issue with Chrome

Tickets not being created through Outlook mailing

Trouble enabling SMTP with Microsoft OAuth2

Attachments saved but not linked to ticket

Error sending email - Please try again!

How impersonate customer

osTicket not respecting SMTP settings

mail suddenly stopped flowing

When opening a call, we receive error 500, but the call is opened.

Active Directory User Authentication Doesn't Work - Agents Do..?

v1.17.4 remote mailbox oauth (microsoft 365)

API Multiple Attachments

What does a 404 error mean with oauth settings?

v1.17.5 (7c20036) IMAP process emails should use UID