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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.10.x
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osTicket 1.10.x (End Of Life)
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R
osticket not authorized cas
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ntozier
replied
Jun 18, 2022
1
1 reply
B
answer to a closed ticket will create a new ticket instead add the answer to the closed ticket
Troubleshooting and Problems
class.ticket.php
predefined answers
ntozier
replied
Jun 7, 2022
4
4 replies
When Agent reply via email to Ticket, user don't get it
Troubleshooting and Problems
agent
post a reply text
cartmega
replied
Apr 27, 2022
4
4 replies
M
Error using terminal to convert attached files to folder
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
Suggestions and Feedback
General Discussions
misolutions
replied
Mar 29, 2022
7
7 replies
Client sign in - missing translation
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
Daedalus01
replied
Jan 19, 2022
1
1 reply
Client reset password - username does not work; texts are misleading
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ntozier
replied
Jan 19, 2022
1
1 reply
Client ticket view > Custom data field label not translated from db
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ntozier
replied
Jan 19, 2022
1
1 reply
N
Outgoing emails fail to send intermittently
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
email
handsprince
replied
Jan 16, 2022
4
4 replies
D
osTicket (v1.15.4) reset password for agent
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ntozier
replied
Dec 20, 2021
1
1 reply
How to enable the "new ticket auto-reply" email template
Troubleshooting and Problems
email
ticket filter
autoresponse
templates
daw3b
replied
Dec 16, 2021
8
8 replies
Custom Form Help Topic
Troubleshooting and Problems
custom form
help topics
ntozier
replied
Dec 3, 2021
8
8 replies
S
NaN on Y-Axes
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
graph
ntozier
replied
Nov 30, 2021
7
7 replies
R
DB Error #1054
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
RA9
replied
Nov 10, 2021
1
1 reply
H
DayLight Observation not appearing
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ramrajone
replied
Nov 4, 2021
2
2 replies
R
TLS 1.2
Troubleshooting and Problems
email
ssl
ntozier
replied
Oct 20, 2021
7
7 replies
I
Ticket Lock
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
donpilot
replied
Aug 19, 2021
8
8 replies
H
DB Error #1054 - unable to receive
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
ntozier
replied
Aug 18, 2021
2
2 replies
J
Changed Root Password
osTicket 1.10.x (End Of Life)
Troubleshooting and Problems
jvogt
replied
Jul 26, 2021
2
2 replies
D
Fetch email not working
Troubleshooting and Problems
bhagyavant
replied
Jul 16, 2021
4
4 replies
G
Auto response on new ticket creation not working
Troubleshooting and Problems
ntozier
replied
Jun 7, 2021
11
11 replies
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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.10.x
osticket not authorized cas
answer to a closed ticket will create a new ticket instead add the answer to the closed ticket
When Agent reply via email to Ticket, user don't get it
Error using terminal to convert attached files to folder
Client sign in - missing translation
Client reset password - username does not work; texts are misleading
Client ticket view > Custom data field label not translated from db
Outgoing emails fail to send intermittently
osTicket (v1.15.4) reset password for agent
How to enable the "new ticket auto-reply" email template
Custom Form Help Topic
NaN on Y-Axes
DB Error #1054
DayLight Observation not appearing
TLS 1.2
Ticket Lock
DB Error #1054 - unable to receive
Changed Root Password
Fetch email not working
Auto response on new ticket creation not working
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