Hi, All of a sudden our Fetch Email stopped working.   We are getting the error Can not authenticate to IMAP server: IMAP connection broken (authenticate)When I contacted the mail server company, they say that their servers are working correctly and have tested the email that we are using to fetch. Being told everything on their end is okay.How can I fix this?

Status Enabled Enable     Disable   Hostname - sub4.mail.dreamhost.com    Port Number - 993 Mail Box Protocol - IMAP + SSL                 — Select protocol —                 IMAP + SSL                 IMAP                 POP + SSL                 POP   Fetch Frequency - 5 minutes minuteEmails Per Fetch - 10Fetched Emails - Delete emails Move to folder:   Delete emails Do nothing (not recommended)

You really should not be using an RC in production.That being said if it was working, and suddenly stopped then it stands to reason that either:the hosting company updated something on the web server (php, mod_security rules, etc)orthe email host has changed something on their end.

3 years later

Hello ntozier ,
I am also facing same issue from last 2 days.

Not able to save this data.

Thanks

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