agent - osTicket Forum

agent

P
Hiding Email Address and Phone Fields from agent.
- Mods and Customizations email agent email collect open ticket phone
- Humbertooo replied Aug 24, 2019
2 replies
M
[resolved] Migration (assign ticket - list department members)
- osTicket 1.10.x (End Of Life) Installation and Setup Help tickets agent
- ntozier replied May 30, 2019
14 replies
M
Allow agents to see closed tickets
- Mods and Customizations help agent
- uflorin32 replied Mar 20, 2019
10 replies
N
Create knowledgebase only Agents?
- osTicket 1.10.x (End Of Life) General Discussions agent knowledgebase
- ntozier replied Nov 1, 2018
1 reply
Set departments/agents as unavailable for new tickets
- osTicket 1.10.x (End Of Life) departments agent
- ntozier replied Oct 26, 2018
1 reply
Pull More Information from Active Directory
- Mods and Customizations custom form agent list active directory user
- ntozier replied Aug 24, 2018
1 reply
M
Stale ticket alerts
- Mods and Customizations email mod tickets agent
- ntozier replied Jul 31, 2018
3 replies
K
Agent Password is not setting up
- Troubleshooting and Problems agent password
- ntozier replied Jul 2, 2018
4 replies
Don't Add Agents As Users
- Suggestions and Feedback email users agent
- ntozier replied Apr 25, 2018
1 reply
L
Custom field below ticket status on response
- Mods and Customizations mod agent ticket status assign agent diagnosis
- Llamas18 replied Mar 27, 2018
8 replies

agent

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