Agent only received email of stale tickets after the login. Can we make it in time of actual due of the ticket?Thanks,
I get them when they happen.Are you running cron?
No i`m not. I only got emails after i login to my account.
If you are going to use email polling you need to setup cron.php to be called on a schedule.https://docs.osticket.com/en/latest/Getting%20Started/POP3-IMAP%20Settings.html
