rajibkhansumon Pls, see at https://forum.osticket.com/d/93487-new-tickets-not-being-created-from-email/6
rajibkhansumon To install and run osTicket the following components are required;
Web Server: Apache or IIS PHP Version: 5.6+ MySQL Database: 5.0+
You have not supplied the webserver (and version) that you are using. Your PHP version is indeed too low and you should upgrade. Also since you are running CentOS are you also running SELinux?
Web Server Apache php version : 5.4 SELinux is disabled
Please upgrade to at least PHP 5.6 and retest.
source: https://osticket.com/faq/
ntozier thanks. after that i will inform you is it working or not.
ntozier php upgrade done to 5.6 but still getting bellow error
POP3 connection broken in response
after php version upgrade php 5.4 to 5.6 showing bellow error. how can i do this in this situation
IMAP doesn't exist. PHP must be compiled with IMAP enabled.
rajibkhansumon IMAP doesn't exist. PHP must be compiled with IMAP enabled.
You need to install imap for the version of PHP that you transitioned to.
php upgrade done to 5.6 but still getting bellow error
apache version httpd-2.4.6-88
ntozier php upgrade and imap installation done but still getting bellow error
rajibkhansumon You might need to check your PHP.INI to make sure IMAP is enabled
You install PHP-imap usually by doing something like:
apt-get install php-imap
Doing so should install imap and make it available to PHP. It sounds like you have installed IMAP not the PHP IMAP package needed.
ntozier its has been done.
So you are all set then?
ntozier yes all are set. how to do in current situation?
Sorry I do not follow. You are all set, but want to know what to do in the current situation? Those two statements seem to contradict each other.
Still getting, POP3 connection broken in response
Please provide the full error. Anything in PHP error logs? Is this self hosted or do you have a hosting account with a hosting company?
