pop3 connection broken in response

yaigor

rajibkhansumon
To install and run osTicket the following components are required;

Web Server: Apache or IIS
PHP Version: 5.6+
MySQL Database: 5.0+

ntozier

You have not supplied the webserver (and version) that you are using.
Your PHP version is indeed too low and you should upgrade.
Also since you are running CentOS are you also running SELinux?

rajibkhansumon

Web Server Apache
php version : 5.4
SELinux is disabled

ntozier

Please upgrade to at least PHP 5.6 and retest.

source: https://osticket.com/faq/

rajibkhansumon

ntozier thanks. after that i will inform you is it working or not.

rajibkhansumon

ntozier php upgrade done to 5.6 but still getting bellow error

POP3 connection broken in response

rajibkhansumon

after php version upgrade php 5.4 to 5.6 showing bellow error. how can i do this in this situation

IMAP doesn't exist. PHP must be compiled with IMAP enabled.

ntozier

rajibkhansumon IMAP doesn't exist. PHP must be compiled with IMAP enabled.

You need to install imap for the version of PHP that you transitioned to.

rajibkhansumon

php upgrade done to 5.6 but still getting bellow error

POP3 connection broken in response

rajibkhansumon

apache version httpd-2.4.6-88

rajibkhansumon

ntozier php upgrade and imap installation done but still getting bellow error

POP3 connection broken in response

ramrajone

rajibkhansumon
You might need to check your PHP.INI to make sure IMAP is enabled

ntozier

You install PHP-imap usually by doing something like:

apt-get install php-imap

Doing so should install imap and make it available to PHP. It sounds like you have installed IMAP not the PHP IMAP package needed.

rajibkhansumon

ntozier its has been done.

ntozier

So you are all set then?

rajibkhansumon

ntozier yes all are set. how to do in current situation?

ntozier

Sorry I do not follow. You are all set, but want to know what to do in the current situation?
Those two statements seem to contradict each other.

rajibkhansumon

Still getting, POP3 connection broken in response

ntozier

Please provide the full error.
Anything in PHP error logs?
Is this self hosted or do you have a hosting account with a hosting company?

rajibkhansumon

and another screeshot

and getting bellow log when accessing

[root@localhost api]# tail -f /var/log/httpd/error_log
[Sun Mar 10 14:15:28.552681 2019] [auth_digest:notice] [pid 2434] AH01757: generating secret for digest authentication ...
[Sun Mar 10 14:15:28.553642 2019] [lbmethod_heartbeat:notice] [pid 2434] AH02282: No slotmem from mod_heartmonitor
[Sun Mar 10 14:15:28.576409 2019] [mpm_prefork:notice] [pid 2434] AH00163: Apache/2.4.6 (CentOS) PHP/5.6.40 configured -- resuming normal operations
[Sun Mar 10 14:15:28.576442 2019] [core:notice] [pid 2434] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Sun Mar 10 14:22:57.584160 2019] [mpm_prefork:notice] [pid 2434] AH00170: caught SIGWINCH, shutting down gracefully
[Sun Mar 10 14:22:58.699499 2019] [suexec:notice] [pid 2471] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sun Mar 10 14:22:58.722550 2019] [auth_digest:notice] [pid 2471] AH01757: generating secret for digest authentication ...
[Sun Mar 10 14:22:58.723370 2019] [lbmethod_heartbeat:notice] [pid 2471] AH02282: No slotmem from mod_heartmonitor
[Sun Mar 10 14:22:58.746821 2019] [mpm_prefork:notice] [pid 2471] AH00163: Apache/2.4.6 (CentOS) PHP/5.6.40 configured -- resuming normal operations
[Sun Mar 10 14:22:58.746862 2019] [core:notice] [pid 2471] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'