Hello,
I hope this message finds everyone well!
RE: https://forum.osticket.com/d/101837-2fa-for-users-in-addition-to-agents/14
Back some time ago, I had asked if it was possible to add MFA to the "user" section of the portal? Out of all of the users in the system, we trust our agents the most (in terms of security). So it's not a big deal for our agents to use MFA. If it's there (which it is) we would enable it. What's critical for us, is enabling MFA for our "users", which are our end-user customers. This is where we are mostly concerned with safety when it comes to the OS Ticket software. At the time I mentioned it, there was some discussions about adding it in an newer release (I'm assuming a fair-bit of the MFA code could be copied to the MFA for user section....???? Anyways, just curious if there has been any changes in this direction?
I appreciate everyone's assistance! Thank you so much!
Take care,
Neil