TheMitelGuy
As always, we do not have a set release date or any sort of timeline; we will advertise and release it when we are ready (typical osTicket fashion). If you ask any seasoned developer, completely rewriting an existing and monolithic software is virtually impossible to predict a timeline for. You run into many different obstacles, sometimes you run into unexpected limitations, sometimes you have to theorize and reinvent major/core parts and make damn sure they are done right, discover and learn new packages and tools, and SO much more. Yes, we are a small development team but we’ve been able to knock out so much and we are super proud of what we have so far. What I can say is that development is coming along very well. We are completely redesigning the functionality of some parts, adding completely new concepts, hammering out core functionality, etc. What we have right now is super sick and we can’t wait to share more when the time comes.
With all that being said, we hope to have a public preview out this year (and maybe even a release candidate - depending on where we are at).
Cheers.