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All Discussions
[resolved] Reopen ticket closed on user message
Making status change internal notes mandatory -- options
Redmine
User manual (osTicket for dummies :) )
PHP error related to php_sybase_ct.dll
Ticket Generate from sent mail
Create new ticket - wrong language
How to prevent duplicating users in the system
How to configure an Agent to receive "New Ticket Alerts" from more than one departments?
Email Issues with Inital Ticket Creation
Ticket Status
do not use .phar !
only Admin can Registered user, not all agents
Canned response with filter looks like sent but not
After upgrade from 1.7.1.2 to 1.9.8.1 Email fetching not working anymore
Canned response filter feature not working
Is it possible to define due time for Prority Levels?
Send "New Ticket Alert" to another party or person !!!
How to get done a Department Agent to receive other Departments (selected) alerts & notifications?
Build the ticket structure - "Ticket Tree" proposition
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