I have osticket 1.9.7 in my organization. The staff members after assigning ticket, can not view the status of tickets. Limit ticket to assigned ticket is checked and can not be unchecked.Therefore I want to add a tab of transferred tickets after MyTickets tab. I know the files include/scp/tickets.incs.php and scp/tickets.php. I want to know where to make amendments. QUery would be something likeSelect a.staff, o.ticket_number from ost_ticket_event a left join on ost_ticket o on a.ticket_id=o.ticket_id
