Hallo,in my school several teacher use MS-Outlook 2013. (I'm using Thundebird ;-) ).These Outlook-user have problem with the generate emails from osTicket. The just see the following code instead of the well formed email (with logo): ><xml>

<o>

<o/>

</o>

</xml><!<

>boundary="=_e73657c546d1c27773971a2f174661c2" MIME-Version: 1.0 From: "Support"

<<a href="mailto@agb-loehne.de">helpdesk@MYDOMAIN</a>> Date: Wed, 05 Feb 2014 16 +0100 Message-ID: <<a href="mailto-yh-helpdesk@agb-loehne.de">zbmrZCQSeTIS4-yh-helpdesk@MYDOMAIN</a>> X-Mailer: osTicket Mailer X-Autoreply: yes X-Auto-Response-Suppress: ALL, AutoReply Auto-Submitted: auto-replied Precedence: auto_reply In-Reply-To: <<a href="mailto.3010606@agb-loehne.de">52F25BB8.3010606@MYDOMAIN</a>> References: <<a href="mailto.3010606@agb-loehne.de">52F25BB8.3010606@MYDOMAIN</a>>

 

--=_e73657c546d1c27773971a2f174661c2

Content-Transfer-Encoding: base64 Content-Type: text/plain; charset=utf-8

LS0gZnLDvGhlcmUgS29udmVyc2F0aW9uZW4gYml0dGUgbmljaHQgYmVhcmJlaXRlbiAtLQoKKy0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLSstLS0tLS0tLS0t .... With Thunderbird, or our webmailer (Horde-Webmailer), the emails are displayed in a correct form.I don't know where to change which settings in MS-Outlook, or osTicket, to display mails in a correct form.Thanks for any hints.ByeHolger