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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.9.x
file upload error on first ticket
Include Internal Notes in API Ticket
E-Mail Loop detected! Tell me where!
Mail to multiple dept but ticket being created only in one of them
Osticket suddelny give Error 500
Error with coping OSTicket from production to dev server.
Link in new ticket
No notifications when end user updates/responds from the OSTicket web portal [Alerts and Notices]
Square and ???? @@@ weird Char When Ticket Created From Replying Email
URL under link change the variable and doesn't work
Alert Box upon Creating New Ticket
recipient.ticket_link - Only working half the time
Staff can not attach multiple response attachments
auto-response not sent to one organization (others are OK)
Alert Box upon Creating New Ticket
Attachments in API
Mark as answered = Stuff
New ticket can't include attachment
Staff session expires after 10-15minutes, once a day
authentication failure [SMTP: STARTTLS failed (code: 220, response: TLS go ahead)]
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