- Edited
Hello,I am in the process of configuring osTicket for our environment here. I've got all my departments listed, and things are generally working well. I did a lot of testing with tickets, so I went to delete tickets and noticed the Statistics on the Dashboard had not been cleared. I searched for this, and found a help topic that told me I could delete all the rows in my ost_ticket_event table in the database and it will clear this information.It appears to have worked, but all my departments are showing 1 ticket in every single category (opened, closed, overdue, etc).Here's a screen shot. I removed the department names so it might look a little funny.