sabarish

It looks like Gmail isn't allowing you to relay for some reason. In this case it appears you will need to set SMTP server port to 587, set Connection security to either STARTTLS or SSL/TLS, set Authentication to Username and password, input your email's username and password, and retest. This is not an osTicket issue so I'd highly recommend reaching out to Hosting/Zabbix provider for further assistance.

Cheers.

    sabarish

    We do not have any 3rd party integrations. The only way you can accomplish this is if Zabbix can send an email to an email address you configure in osTicket and then fetch that mail to create Tickets. Or utilize the API and have Zabbix send an API request with data to create Tickets. The caveat is with API you cannot update existing Tickets only create new ones so it’d be best for email integration.

    We have guides below that can help you with this:

    If you need further assistance contact us for support options:

    Cheers.

    14 days later

    Through existing email we can create or raise a ticket ??

    sabarish

    You can’t use Private IP addresses.You must either use a valid Domain with HTTPS -or- use localhost over HTTP.

    Cheers.

      6 days later

      sabarish

      I linked the documentation above. The documentation explains everything step by step. For the Redirect URI you will need to use localhost if you only have HTTP or a valid domain if you have HTTPS.

      Cheers.

        KevinTheJedi
        i had done the step of the documentation but its indicates the error like google account authorization failed

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