KevinTheJedi
I don't have token tab beside 'idp config' tab, because $token have no value inside code. so can you please suggest what is the next step i have to take
Vinaynarendrapeeta
Submit the popup, you’ll be directed to your provider, you login with that address, authorize the request, and you should be redirected back to the email config screen with a green success banner. If not then something is going wrong.
Cheers.
something is going wrong means ? is it meant values given in input fields are incorrect ?
I’m unable to tell without knowing what’s going on. What happens when you submit the popup, authenticate as the email, and authorize the request?
Ah, then your admin has not provided admin consent to the permissions and application. Reach out to your admin for further assistance with this. Once they provide consent you should be able to retest.
I am not getting the screen below
But I am getting the screen below once i configured all things
Then you configured something wrong in the plugin or Entra App Registration. Go back through the guide and double check everything. Also try in an incognito window.
I have upgraded my version to 1.18; Now i am unable to login with integer value
We do not allow fully numeric usernames at this time. They must contain one alphabetic character.
Will Ldap authentication work after upgrading to osticket 1.18.1
As long as you update the plugin before updating the core system. The new LDAP plugin is needed before upgrading the core system so the system can convert the old system/agent/user configs to the new format.
You mean, before clicking the 'start upgrade now' button, I need to move the new LDAP plugin into plugin folder right.
Correct, replace the existing plugin with the new plugin before initiating the upgrader in the browser.
if backend is null and having password in passwd column in ost_staff table then we are able to login. but passwd is null having value in backend column then we are unable to login. here the value of backend is ldap.p3i2
See this:
php version is 8.2 osticket version is 1.17/1.18
we done as per above link i.e.
Remove the .phar from the install_path value Set the isphar value to 0
But still Ldap login is not working saying "Access denied"
And you’ve enabled both the LDAP plugin and the LDAP instance? Have you also enabled Agent Authentication within the Plugin Instance configuration? You’d have to look at your AD logs to see if there was even an attempt, etc. and go from there.
I have enabled both the LDAP plugin and the LDAP instance. also enabled staff and client authentication
log is " Failed agent login attempt (300xxxxx)"
You may have updated the db records but did you unpack the plugin, download the latest Net_LDAP2 from their gituhb, replace the Net_LDAP2 package within the unpacked plugin with the one you download, restart the webserver (and PHP-FPM if you're running it), and retest? If so, you did not do what was described in the link above.
