Email is not fetching in modern authentication: Page 2

Email is not fetching in modern authentication

Vinaynarendrapeeta

I am not getting the screen below

But I am getting the screen below once i configured all things

KevinTheJedi

Then you configured something wrong in the plugin or Entra App Registration. Go back through the guide and double check everything. Also try in an incognito window.

Cheers.

Vinaynarendrapeeta

I have upgraded my version to 1.18; Now i am unable to login with integer value

KevinTheJedi

Vinaynarendrapeeta

We do not allow fully numeric usernames at this time. They must contain one alphabetic character.

Cheers.

Vinaynarendrapeeta

Will Ldap authentication work after upgrading to osticket 1.18.1

KevinTheJedi

Vinaynarendrapeeta

As long as you update the plugin before updating the core system. The new LDAP plugin is needed before upgrading the core system so the system can convert the old system/agent/user configs to the new format.

Cheers.

Vinaynarendrapeeta

You mean, before clicking the 'start upgrade now' button, I need to move the new LDAP plugin into plugin folder right.

KevinTheJedi

Vinaynarendrapeeta

Correct, replace the existing plugin with the new plugin before initiating the upgrader in the browser.

Cheers.

Vinaynarendrapeeta

if backend is null and having password in passwd column in ost_staff table then we are able to login. but passwd is null having value in backend column then we are unable to login. here the value of backend is ldap.p3i2

KevinTheJedi

Vinaynarendrapeeta

See this:

https://github.com/osTicket/osTicket-plugins/issues/276#issuecomment-1939580525

Cheers.

Vinaynarendrapeeta

php version is 8.2
osticket version is 1.17/1.18

we done as per above link i.e.

Remove the .phar from the install_path value
Set the isphar value to 0

But still Ldap login is not working saying "Access denied"

KevinTheJedi

Vinaynarendrapeeta

And you’ve enabled both the LDAP plugin and the LDAP instance? Have you also enabled Agent Authentication within the Plugin Instance configuration? You’d have to look at your AD logs to see if there was even an attempt, etc. and go from there.

Cheers.

Vinaynarendrapeeta

I have enabled both the LDAP plugin and the LDAP instance. also enabled staff and client authentication

log is " Failed agent login attempt (300xxxxx)"

KevinTheJedi

Vinaynarendrapeeta

You may have updated the db records but did you unpack the plugin, download the latest Net_LDAP2 from their gituhb, replace the Net_LDAP2 package within the unpacked plugin with the one you download, restart the webserver (and PHP-FPM if you're running it), and retest? If so, you did not do what was described in the link above.

Cheers.

Vinaynarendrapeeta

I downloaded Net_LDAP2-2.2.1 zip file.
Now I need to do is unzip it and move it to includes/plugins folder ?

KevinTheJedi

Vinaynarendrapeeta

Yes.. but replace the /include/plugins/auth-ldap/Net_LDAP2/ with the unzipped folder.

Cheers.

Vinaynarendrapeeta

Hi,

While we uploading the file, currently file is storing into the database instead of file system

Here my question is where the data inside the file is storing.

KevinTheJedi

Vinaynarendrapeeta

What do you mean exactly? What tables in the db? Attachment, file, and file chunk tables.

Cheers.

Vinaynarendrapeeta

Ok, Got it. Thanks.

While creating the ticket, file input is convering into key & signature in ost_file table & filedata in ost_file_chunk table.

Here our question is :
1) In code where can i find this file conversion into key & signature while creating the ticket
2) How the ost_ticket table relate to ost_attachment, ost_file, ost_file_chunk tables

KevinTheJedi

Vinaynarendrapeeta

You’ll have to look at the codebase and figure it out. We don’t have any services that teach you our codebase or anything.

We have ERDs here:

https://docs.osticket.com/en/latest/Developer%20Documentation/Database%20ERDs.html

Cheers.

« Previous Page