php version is 8.2 osticket version is 1.17/1.18
we done as per above link i.e.
Remove the .phar from the install_path value Set the isphar value to 0
But still Ldap login is not working saying "Access denied"
Vinaynarendrapeeta
And you’ve enabled both the LDAP plugin and the LDAP instance? Have you also enabled Agent Authentication within the Plugin Instance configuration? You’d have to look at your AD logs to see if there was even an attempt, etc. and go from there.
Cheers.
I have enabled both the LDAP plugin and the LDAP instance. also enabled staff and client authentication
log is " Failed agent login attempt (300xxxxx)"
You may have updated the db records but did you unpack the plugin, download the latest Net_LDAP2 from their gituhb, replace the Net_LDAP2 package within the unpacked plugin with the one you download, restart the webserver (and PHP-FPM if you're running it), and retest? If so, you did not do what was described in the link above.
I downloaded Net_LDAP2-2.2.1 zip file. Now I need to do is unzip it and move it to includes/plugins folder ?
Yes.. but replace the /include/plugins/auth-ldap/Net_LDAP2/ with the unzipped folder.