I'm using version 1.18. I'm trying to setup a SMTP Server using MailJet, but I keep getting the "Protocol required" error.
My params are the following:
I've looked for similar problems but without success. I already use MailJet for other projects, so I exclude the firewall as the root of my problem.
Thank you in advance
davidda
Save SMTP info with Status set to Disabled. Then you can set the Status to Enabled and configure Basic Auth.
Cheers.
I have seen that solution in a previous discussion but it does not solve my problem.
Set Authentication to NONE, Status to Disabled, Save Changes, Status to Enabled, Authentication to Basic, configure auth, Save Changes.
KevinTheJedi please help if you know
Facing same error on the following the Authentication to NONE, Status to Disabled, Save Changes, Status to Enabled, Authentication to Basic, configure auth, Save Changes.
Refresh the email settings page, then follow steps Authentication to NONE, Status to Disabled, Save Changes, Status to Enabled, Authentication to Basic, configure auth, Save Changes.
Thank you, after retrying today it worked !
Hey how to set up basic authentication ?
Shlok_Raut
Configure Hostname + Port, set Status to Disabled, set Authentication to None, click Save Changes, set Status to Enabled, set Authentication to Basic, click Config, add auth details, click Update, then click Save Changes.
KevinTheJedi from whare i can find auth details? I am basically new to osticket !!
KevinTheJedi or is there any way to add users with password ? And batch register user from guest
The login details for the email you are configuring.
You appear to be talking about User registration which is completely off-topic here. This thread is about configuring a System Email for outbound mail.
Please start your own thread.
KevinTheJedi i tried to add email and password in basic configuration but it did not work !!
Okay, care to share what the error was? What email provider do you use?
KevinTheJedi sorry i am not in office now, i I'll share once i get there. Btw i am using gmail imap and smtp.
Then you need Modern Auth:
