11 days later
a year later

KevinTheJedi I hope, it's OK to reopen this thread here.
I have the same problem: agents can log in via LDAP, clients can't.

Here are the specs of server:

LDAP plugin version is 0.6.2p8

What I did so far is extracting the phar as you described above and set some error_log statements in the file authentication.php.
So I found out, that the function authenticate in the class ClientLDAPAuthentication is never called. So the client login fails.

Any Ideas?

Cheers Bjoern

    6 months later

    KevinTheJedi

    Hello

    The synchronization with AD did work, I just needed to enter the email address for each user, but now every time I make a change to the user in AD it does not synchronize with the osticket and vice versa. Is there a solution for this or does it take a long time to apply?

      bateman

      No, we do not have directory sync at this time. It's just a simple one-way authentication feature.

      Cheers.

        KevinTheJedi

        Thanks, check the Multi Ldap that you are reading in previous threads, will it currently work?

          I found a way to do it with a script. [Redacted by Admin: Please don’t advertise on this forum.]

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