KevinTheJedi I downgraded to PHP 8.0.28, rebooted the system and ensured that everything else on my machine works (they do). When I tried to login a user, I still got access denied. On a whim, I removed, your plugin, deleted the configuration, restarted the server, and then added the original plugin - now it works. Guess we will stay on PHP 8.0 for a while. Thanks for your assistance, I appreciate it.

    14 days later

    Hi, quick question, is there a solution i.e. a new release on the horizon for the LDAP Plugin???
    i would lie to use it but i can't downbgrade to a lower php version.

      11 days later
      a year later

      KevinTheJedi I hope, it's OK to reopen this thread here.
      I have the same problem: agents can log in via LDAP, clients can't.

      Here are the specs of server:

      LDAP plugin version is 0.6.2p8

      What I did so far is extracting the phar as you described above and set some error_log statements in the file authentication.php.
      So I found out, that the function authenticate in the class ClientLDAPAuthentication is never called. So the client login fails.

      Any Ideas?

      Cheers Bjoern

          6 months later

          KevinTheJedi

          Hello

          The synchronization with AD did work, I just needed to enter the email address for each user, but now every time I make a change to the user in AD it does not synchronize with the osticket and vice versa. Is there a solution for this or does it take a long time to apply?

              bateman

              No, we do not have directory sync at this time. It's just a simple one-way authentication feature.

              Cheers.

                  KevinTheJedi

                  Thanks, check the Multi Ldap that you are reading in previous threads, will it currently work?

                      I found a way to do it with a script. [Redacted by Admin: Please don’t advertise on this forum.]

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