ramrajone

Rewrite is enabled, I have installed 1.16 and able to get it working fine with basic authentication

This has nothing to do with URL Rewriting. Basic Auth does not use anything that requires URL Rewriting.

What I mean about changes RC3 vs RC2 is that some people got it working, which posted here might be using RC2 version

Nothing that should affect that has changed. We only made things editable and provided better defaults.

Cheers.

      KevinTheJedi
      oops I forgot to change from AllowOverride none to AllowOverride all
      Thanks

      <Directory /var/www/>
      Options Indexes FollowSymLinks
      AllowOverride all
      Require all granted
      </Directory>

      Now I am back to where I was yesterday:
      Unable to update this email. Correct any errors below and try again.
      AUTHENTICATE failed.

      when I try to enable Email Fetching or SMTP
      URL shows: /scp/emails.php?id=1#mailbox

          ramrajone I'm also getting the AUTHENTICATE failed too. It gave me the false hope before because it showed as successful but later when I received an e-mail, it failed and wouldn't download the message.

            5 days later

            Hi Guys,
            found the issue for the email mismatch
            Cookies from the browser. 😅

              4 days later

              any working instructions for setting up OAuth2 Microsoft ? (running v1.17-rc3)

                5 days later

                OSticket details:

                Need help As Office365 team announces that IMAP+SSL, setting ended this OCT 22. Also found that GMAIl too, ended the 3rd party around May 22. Pls share, if new guide for email setting for OSticket using Office365.

                9 days later


                Is there a way to get things working with self signed certs for an intranet? This is a curl error I believe, I've tried to add the cert to the php.ini file, but I don't think that is the right location then.

                  leonlongoria

                  You can go to the link in the error and it should explain how to address the issue. cURL issues are typically easy to fix thankfully.

                  Cheers.

                    Hello... I followed all the instructions, and allow in the authorization window the account and permissions do not error for the Microsoft side. But in OST appears an "invalid client" error. I double checked the info, and even put a wrong client id for testing (and Microsoft windows show error " Application with identifier 'xxxxx-xxx-xxx-xxxx' was not found in the directory" so I'm sure the "client Identifier" is well...

                    osTicket (v1.17-rc4) on centos 8

                      lupo_gris

                      Please post a screenshot of the OAuth2 information you are using. Please make sure to censor things like the client secret, client id, tenant id, etc.

                      Cheers.

                          lupo_gris

                          I guess you didn't read the post I linked above with full instructions. Your Resource Details Endpoint is incorrect. You should be using the v2.0 outlook api url https://outlook.office.com/api/v2.0/me. Please make sure you download and install the latest build of the OAuth2 plugin from our website.

                          Also, your scopes are wrong. You need to use the outlook scopes of offline_access https://outlook.office.com/Mail.ReadWrite.

                          Cheers.

                              BrunoLopes Did you manage to solve it? I tried with incognito, but I still get that Email Mismatch.
                              To get that error, I log into a shared mailbox after it asks me to sign with an admin account to authorize the access to the organisation.

                                KevinTheJedi I made the changes, but still in "invalid client".. I download and reinstall the plugin with the same result

                                edit:
                                I made a fresh install, without de data of the old OST, and work... so something about the original OST is broken...

                                    lupo_gris

                                    Did you enable and consent to the needed scopes in your Azure App? Please go back to my linked guide and follow all the steps.

                                    Cheers.

                                        lupo_gris
                                        These settings have worked for me

                                        email Address Attribute part, you have different, based on your AD settings

                                        Client Id: *
                                        IdP Client / Application Identifier

                                        Client Secret:
                                        IdP Client Secret

                                        Scopes: *
                                        Comma or Space separated scopes depending on IdP requirements
                                        offline_access https://outlook.office.com/IMAP.AccessAsUser.All https://outlook.office.com/POP.AccessAsUser.All https://outlook.office.com/SMTP.Send

                                        Authorization Endpoint: *
                                        Authorization URL
                                        https://login.microsoftonline.com/common/oauth2/v2.0/authorize

                                        Token Endpoint: *
                                        Access Token URL
                                        https://login.microsoftonline.com/common/oauth2/v2.0/token

                                        Resource Details Endpoint: *
                                        User Details URL
                                        https://outlook.office.com/api/v2.0/me

                                        Email Address Attribute: *
                                        Please consult your provider docs for the correct attribute to use
                                        emailAddress

                                        Callback Endpoint: *
                                        Redirect Uri
                                        https://YourSupportTicketAddress.com/api/auth/oauth2