ramrajone

Not Found
The requested URL was not found on this server.

This is due to you not having URL Rewriting enabled for the webserver you are using. Please review your webserver's documentation on how to enable URL Rewriting. Once you get that working you should be fine.

I started fresh and followed all the steps, but still not working KevinTheJedi do you think something changed on RC3 vs. RC2?

I don't get what you're asking here. Of course there were changes between RC2 and RC3 as we wouldn't release a new RC with no changes. Can you please clarify or provide more details on what you are asking?

Cheers.

      KevinTheJedi
      Rewrite is enabled, I have installed 1.16 and able to get it working fine with basic authentication

      What I mean about changes RC3 vs RC2 is that some people got it working, which posted here might be using RC2 version

      I will try again later

          ramrajone

          Rewrite is enabled, I have installed 1.16 and able to get it working fine with basic authentication

          This has nothing to do with URL Rewriting. Basic Auth does not use anything that requires URL Rewriting.

          What I mean about changes RC3 vs RC2 is that some people got it working, which posted here might be using RC2 version

          Nothing that should affect that has changed. We only made things editable and provided better defaults.

          Cheers.

              KevinTheJedi
              oops I forgot to change from AllowOverride none to AllowOverride all
              Thanks

              <Directory /var/www/>
              Options Indexes FollowSymLinks
              AllowOverride all
              Require all granted
              </Directory>

              Now I am back to where I was yesterday:
              Unable to update this email. Correct any errors below and try again.
              AUTHENTICATE failed.

              when I try to enable Email Fetching or SMTP
              URL shows: /scp/emails.php?id=1#mailbox

                  ramrajone I'm also getting the AUTHENTICATE failed too. It gave me the false hope before because it showed as successful but later when I received an e-mail, it failed and wouldn't download the message.

                    5 days later

                    Hi Guys,
                    found the issue for the email mismatch
                    Cookies from the browser. 😅

                      4 days later

                      any working instructions for setting up OAuth2 Microsoft ? (running v1.17-rc3)

                        5 days later

                        OSticket details:

                        Need help As Office365 team announces that IMAP+SSL, setting ended this OCT 22. Also found that GMAIl too, ended the 3rd party around May 22. Pls share, if new guide for email setting for OSticket using Office365.

                        9 days later


                        Is there a way to get things working with self signed certs for an intranet? This is a curl error I believe, I've tried to add the cert to the php.ini file, but I don't think that is the right location then.

                          leonlongoria

                          You can go to the link in the error and it should explain how to address the issue. cURL issues are typically easy to fix thankfully.

                          Cheers.

                            Hello... I followed all the instructions, and allow in the authorization window the account and permissions do not error for the Microsoft side. But in OST appears an "invalid client" error. I double checked the info, and even put a wrong client id for testing (and Microsoft windows show error " Application with identifier 'xxxxx-xxx-xxx-xxxx' was not found in the directory" so I'm sure the "client Identifier" is well...

                            osTicket (v1.17-rc4) on centos 8

                              lupo_gris

                              Please post a screenshot of the OAuth2 information you are using. Please make sure to censor things like the client secret, client id, tenant id, etc.

                              Cheers.

                                  lupo_gris

                                  I guess you didn't read the post I linked above with full instructions. Your Resource Details Endpoint is incorrect. You should be using the v2.0 outlook api url https://outlook.office.com/api/v2.0/me. Please make sure you download and install the latest build of the OAuth2 plugin from our website.

                                  Also, your scopes are wrong. You need to use the outlook scopes of offline_access https://outlook.office.com/Mail.ReadWrite.

                                  Cheers.

                                      BrunoLopes Did you manage to solve it? I tried with incognito, but I still get that Email Mismatch.
                                      To get that error, I log into a shared mailbox after it asks me to sign with an admin account to authorize the access to the organisation.

                                        KevinTheJedi I made the changes, but still in "invalid client".. I download and reinstall the plugin with the same result

                                        edit:
                                        I made a fresh install, without de data of the old OST, and work... so something about the original OST is broken...