@waczny you should really start your own thread and include your system environment information.
No one posted anything about that so there is really no way to know if it is the same problem, or just the same symptom.

@waczny

Well our API doesn’t push data out so you’d need to write custom SQL queries to pull the data and display it how you like. Or you could just broadcast the Open (or whatever) Ticket Queue with whatever columns you want to display what data you want. Look at the below docs on Queues and how to customize them:

• https://docs.osticket.com/en/latest/Features/Custom%20Columns%20&%20Custom%20Queues%20(Admin).html

Cheers.