Hello.is any way for users to make CC ? to add Collaborations?Thanks

thanks ntozier.

Hello, we have 1.9.5.1 Stable.

we have agents, but the agents can DELETE users....  we don't want this

is any way to set permissions for agents to  DONT delete users?

thanks

:( is very usefull.Thanks Chefkeks

is any way to  Visible and Hide Lists with Drop Down?we have created 1 Drop Down Menu with  5 lists inside 1.2.3.4.5when a customer open the drop down and select the 3 list  .. we want to show this list and hide others list.is this possible ?Thanks

Chefkeks thanks for posting.i have try all of these and nothing is worked. the only solution i can find is:  i edit the ost_organization  form with phpmyadmin and i delete the OLD organization. then i create the same ORGANIZATIONS and add users again. this worked.i have no errors logs on php.thanks

Τhanks mate, I did it and it worked :)

I have created a custom list     test-list . we cannot DELETE this custom list.messsage is Unable to delete selected custom list — they may be in use on a custom formi have no CUSTOM FORMNo php errorsany idea?

the same error from another pc and from   chrome, internet explorer, and mozilla with fresh installation.any idea ?Thanks

image from organization

Hello and thanks for this Amazing Software.We Have Upgrade 1.9.5 to 1.9.5.1 .. all thinks are good but  with organization not.we cannot delete OLD organizations and cannot add users to these organization and cannot manage form for these organizationswe can CREATE new organization and delete.PHP error logs:PHP Fatal error:  Call to a member function get() on a non-object in /usr/local/www/apache24/data/helpdesk-test.com/support/upload/include/staff/templates/org-delete.tmpl.php on line 29, referer: http://www.eurohelpdesk-test.com/scp/orgs.php?id=2PHP Fatal error:  Call to a member function get() on a non-object in /usr/local/www/apache24/data/helpdesk-test.com/support/upload/include/staff/templates/org-delete.tmpl.php on line 29, referer: http://www.eurohelpdesk-test.com/scp/orgs.php?id=1PHP Fatal error:  Call to a member function getTitle() on a non-object in /usr/local/www/apache24/data/helpdesk-test.com/support/upload/include/staff/templates/form-manage.tmpl.php on line 15, referer: http://www.eurohelpdesk-test.com/scp/orgs.php?id=1any idea ?thanks

Hello all.is any way to add on this drop box another cities? such as  Athens etc. etcThanks

thanks for the post energy

hello team.is any way to Close Multiple Tickets With One Canned Response ?or to Close Multiple Tickets With One message?thanks

sorry man i have unix with apache and php55.  AP2FILTER is for unix. you have to see your php.ini. i dont know apache for windows. sorry

compile  mod_php55  for apache24  without  AP2FILTER  and in php.iniuncomment     cgi.fix_pathinfo = 1    for Ajax

thanks doizer for your reply.i have to compile  mod_php55  for apache24  without  AP2FILTER  and in php.iniuncomment     cgi.fix_pathinfo = 1    for AjaxThanks

thanks ntozieri have turn on the  php logs  but i cannot access my system logs?

thanks ntozieri turn on error display on osTicketFatal error: Call to undefined function gzcompress() in /usr/local/www/apache24/data/helpdesk/upload/include/mpdf/mpdf.php on line 8482i compile extension gzip for phpi turn on  zlib on php.inizlib.output_compression = Oni can now print PDFThanks For that