when I want to change the ticket owner... I see blank screen

anybody to help?

 

Apache version 2.4.9

MySQL version 5.6.19

PHP 5.5.14

Firefox v30

IE 10

i have nothing logsApache/2.4.9 (FreeBSD) PHP/5.5.14 configured -- resuming normal operationsand it's a clear installation of osTicket 1.9.2

ticket.png

You seem to be having a lot of issues (just noticed how many threads you've started).  Quoting myself from one of your other threads:If you are getting a blank screen then its likely that you are

encountering an error.  You would want to consult your PHP error log. 

You can find the location of your PHP error log in your php.ini.Alternatively you can turn on error display in osTicket.  Direction on how to do that can be found here:Q: How do I turn on error displaying for osTicket?http://www.tmib.net/osticket-v19x-frequently-asked-questions-faq#2You would want to post the error that you are getting here so that we can assist you.

thanks ntozieri have turn on the  php logs  but i cannot access my system logs?

systemlogs.png

osTickets logs are generally more of a last resort for me personally.  PHP, Apache, and MySQL all have their own logs, you would want to consult those.

thanks doizer for your reply.i have to compile  mod_php55  for apache24  without  AP2FILTER  and in php.iniuncomment     cgi.fix_pathinfo = 1    for AjaxThanks

Thank you for posting your solution here.  Hopefully is someone else is

having a similar issue that will see this and it will help them.  I have

marked this thread as resolved and will close it momentarily.  Please

feel free to to start another thread if you have another comment,

question, etc.

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