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templates
%{recipient.ticket_link} - Internal and external URLs are different
[resolved] Edit Templates
[resolved] Custom Template mail
[resolved] Predefined Tickets
[resolved] Disabling New Message Auto-response
Templates
%{ticket.thread} not working / How to get the ticket thread into agents response email?
Direct link to tickets from the « New Ticket Auto-response » template not working
edit popup window(ticket-preview.tmpl) and add new line.
email templates and variables
Editor for email templates doesn't work
Open a New Ticket form and New Ticket Alert Email question
Links won't render in thank-you page
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