Hello,Is there anyway that we can easily disable certain email templates from being sent to end-users? For example, we'd like to turn off the New Message Auto-response if possible.Thanks in advance
What you can enable/disable it at: Admin panel -> Settings -> Tickets -> Autoresponder
Thanks, that's exactly what we were looking for :)
Very welcome. Should I close this thread and mark it as resolved?
Sure, that will be fine
Very welcome. :)