[resolved] Disabling New Message Auto-response

hoffmana

Hello,Is there anyway that we can easily disable certain email templates from being sent to end-users? For example, we'd like to turn off the New Message Auto-response if possible.Thanks in advance

ntozier

What you can enable/disable it at: Admin panel -> Settings -> Tickets -> Autoresponder

hoffmana

Thanks, that's exactly what we were looking for :)

ntozier

Very welcome. Should I close this thread and mark it as resolved?

hoffmana

Sure, that will be fine

hoffmana

Thanks again!

ntozier

Very welcome. :)