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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.8.x
Unable to Access the SCP
osTicket (v1.8.0): MSG-attachments will be parsed - but it shouldn't
My site is not working
New ticket confirmation returns to old ticket
IMAP doesn't exist. PHP must be compiled with IMAP enabled.
Try to reply on a test email but doesnt received the helpdesk reply
Leading Zeros being removed in form
unable to reply eBay member message
can't able to create a new ticket
I test OsTicket from my local server using XAMMP but the response wont send to the customer email
New ticket problem: Issue Details is a required field -- even if you enter information
[resolved] Help file is empty "?"
Staff reply to email alert goes under internal comment
Error Host not found (#11001): outlook.office365.com (Mail Account with a Microsoft Exchange)
Replied to ticket via email includes quoted email's header
Adding new fields to built-in forms
Cannot send header (staff/header.inc.php on line 80)
OsTicket 1.9.0.3 shortcut problem
Department email overwritten by default email
failed to auto-open ticket via email when I haven't singed in management portal
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