Hi,I have a form entry that has to support two different account numbers. One type has a preceeding string 'WEB' and the other is a simple '000'. However when a 000 is added, the preceding zeros are removed from the string. I've looked for obvious ltrim() functions in the code but none of those make any difference.Any help would be great

Interesting, can you please provide more information about your osTicket installation:http://forum.osticket.com/d/discussion//please-read-before-requesting-assistance#latest

6 days later

Please see @[deleted] reply and provided expanded information.  Thanks.

Did you specify a "validator" on the input field? If so, which one?

Good question! (and one I should have though of)

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