ComboTree option for Help Topic

chilladelphia24

I've seen a couple of requests in regards to this feature, and there appears to be a modification that was created many years back in regards to a feature I'm requesting (https://github.com/kest874/osTicket-1.8/tree/feature/help-topic-dropdown). Unfortunately this old modification does not work well with the latest version of osTicket that I have installed (version 1.15.3).

So I was wondering if the developers can implement a combotree feature for the help topic on the next update (sometime soon???), or if someone can guide me on how I can implement the mod that was created by kest874; or if anyone has any other suggestions on how I can use something else besides a dropdown list. The reason for this request is due to helping make osTicket interface look much neater, especially on the client side. We have so many help topics that it makes it difficult for one to scroll through 30 different topics in order to find the right one.

Thanks!

ntozier

Feature Requests are done at github.
You can go to github and open an issue report and pre-fix the title with [Feature Request] here: https://github.com/osTicket/osTicket/issues/new/choose

chilladelphia24

ntozier great, thanks!

AleMogio

@chilladelphia24
did you find any info about it?

chilladelphia24

AleMogio Hey, no nothing yet. There is a feature request already in place on Github, but not sure when the admins will get around on implementing this.