How to add column assigned agent to view ticket user? Find many topics for this problem, but older and php code changed. version 1.14
omarbr are you looking for something like this? https://forum.osticket.com/d/93952-resolved-how-add-new-column/18
yes, but it's for the agent portal (scp). I need for the user portal
Dear omarbr
if you managed to modify the files to reach the goal of the request I would be very grateful if you shared it all 😉 😃
You would have to locate the file that generates the User ticket view and edit it.
Off the top of my head I think that it is: /include/clients/tickets.inc.php
has anyone managed to do this implementation?
