How to add column assigned agent to view ticket user?
Find many topics for this problem, but older and php code changed.
version 1.14

    yes, but it's for the agent portal (scp).
    I need for the user portal

      You would have to locate the file that generates the User ticket view and edit it.

      Off the top of my head I think that it is:
      /include/clients/tickets.inc.php

      8 months later

      Dear omarbr

      if you managed to modify the files to reach the goal of the request I would be very grateful if you shared it all 😉 😃

        3 years later
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