Hi!
I need to export all open and closed tickets every month. I saw that this should be possible with class.export.php but i cannot find any "how to" or docs about this.

Has anyone a example or a doc how i can set up a bash script with the usage to export all open and closed tickets every month?

This is needed from our controlling department so they can assign internal timecosts to the other departments.

I can do this manually every month, but i prefer this to be automated.

Thank you in advance!

You would have to write your own script that exports what you want it to export.
Then you would have to setup a scheduler to fire off the script monthly.

    18 days later

    ntozier Thank you for the answer. Thats the point of my problem, i want to write a script but i dont know how to export the csv. I Propably need to do some web-call or something but i cannot find anything. Is there an example or something?

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