I've got a similar problem https://forum.osticket.com/d/93066-solved-wrong-links-in-emails
All email links are sent with a strange url (mydomain+goodticketurl).
In that thread the user did not explain how he solved. Any ideas?
Wrong email Link [osTicket v1.14.3]
He did post the solution to his issue:
In the link, the former link add my domain name before the link code ! By removing this domain name (i did not put this formerly), it works !!!!
Cheers.
Where is the domain name to remove? I've got only this code:
https://www.screencast.com/t/vrEr14f5SeB
Probably in the email template.
- Edited
ntozier This is my email template... https://www.screencast.com/t/OeAYZlWy6
Where is it?
I do not see anything wrong with that. Are you sure that you are looking at the correct template?