I'm running a new install of v1.14.1 (f1e9e88) and using php 7.3.14-1
On settings\tickets I've got "claim on response" enabled
Unfortunately, for all my departments the "disable auto claim" box is ticked and when I un-tick and save, it immediately re-ticks the box!

Anyone give me a clue on how to fix this?

I think that you might have to disable auto-claim at the top level.
Admin panel -> Settings -> Tickets and disable Claim in Response.
Then go into the departments that you want it enabled on and enable it.

siilit changed the title to [resolved] Disable auto claim.
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