We currently have osticket receiving email directly and would like to add custom fields to the form currently used when you assign a ticket. It only has assignee and description.

Osticket version 1.12-git

Cheers,

    abelmar We currently have osticket receiving email directly and would like to add custom fields to the form currently used when you assign a ticket. It only has assignee and description.

    This is not a feature in osTicket at this time.

    abelmar Osticket version 1.12-git

    ^ This is not an actual version. I would recommend that you download the distribution archive from osticket.com/download and re-upload your files.

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