- Edited
due to the fact we have recently switched to office365 we would like to use a shared mailbox as our main support E-Mail for osTicket. Unfortunately osTicket does not suppor this (to my knowledge)
we still tried the whole thing but it doesn't work. The login to the shared mailbox, however, works from other email clients.
Username: user_email@website.com/shared_email@website.com
Password: user_password
i hope someone has a solution for this problem