Hi, I'm going to install the plugin,
the description is not very clear for beginners.
Who can explain to me step by step? where to upload .zip files?
thank you
how to install Plugin Archiver
The .phar of the plugin -OR- the folder containing any plugin...
goes in: \include\plugins
Like it says on the Plugin download page:
5 days later
ntozier This is so clear, I mean exactly this https://github.com/clonemeagain/osticket-plugin-archiver
Yeah, that's one of mine. Documentation is hard!
Unfortunately this plugin does require a modification to core for the time being. Haven't figured out a way to achieve it without that.
I believe the mod is only required if you need to hook the ticket delete process though, if you are after just auto prune of the old ones, it should still work, just will not export them. Hmm, should probably work on that some more eh.
Welcome your input @ramrajone
https://github.com/clonemeagain/osticket-plugin-archiver/issues/2 feel free to open a PR
8 days later
this plugin actually deletes, but if I increase it to 80 tickets every 2 hours, the db makes me collapse,
I got 2.5 GB of db, is there a way to delete all 2018 via the database table? the attachments are on Amazon s3 so they shouldn't be a problem.
11 days later
@Deghi, you have it working in the latest version? I have errors: https://forum.osticket.com/d/93723-archiving-older-tickets
9 months later
From where do I download this plugin? The Admin panel says only "To add a plugin into the system, download and place the plugin into the include/plugins folder". There should be an osTicket plugin repository - where?
joheben From where do I download this plugin?
This third party plugin is available from:
https://github.com/clonemeagain/osticket-plugin-archiver
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