ntozier php upgrade and imap installation done but still getting bellow error

POP3 connection broken in response

      You install PHP-imap usually by doing something like:

      apt-get install php-imap

      Doing so should install imap and make it available to PHP. It sounds like you have installed IMAP not the PHP IMAP package needed.

        Sorry I do not follow. You are all set, but want to know what to do in the current situation?
        Those two statements seem to contradict each other.

        Please provide the full error.
        Anything in PHP error logs?
        Is this self hosted or do you have a hosting account with a hosting company?

        and another screeshot

        and getting bellow log when accessing

        [root@localhost api]# tail -f /var/log/httpd/error_log
        [Sun Mar 10 14:15:28.552681 2019] [auth_digest:notice] [pid 2434] AH01757: generating secret for digest authentication ...
        [Sun Mar 10 14:15:28.553642 2019] [lbmethod_heartbeat:notice] [pid 2434] AH02282: No slotmem from mod_heartmonitor
        [Sun Mar 10 14:15:28.576409 2019] [mpm_prefork:notice] [pid 2434] AH00163: Apache/2.4.6 (CentOS) PHP/5.6.40 configured -- resuming normal operations
        [Sun Mar 10 14:15:28.576442 2019] [core:notice] [pid 2434] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
        [Sun Mar 10 14:22:57.584160 2019] [mpm_prefork:notice] [pid 2434] AH00170: caught SIGWINCH, shutting down gracefully
        [Sun Mar 10 14:22:58.699499 2019] [suexec:notice] [pid 2471] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
        [Sun Mar 10 14:22:58.722550 2019] [auth_digest:notice] [pid 2471] AH01757: generating secret for digest authentication ...
        [Sun Mar 10 14:22:58.723370 2019] [lbmethod_heartbeat:notice] [pid 2471] AH02282: No slotmem from mod_heartmonitor
        [Sun Mar 10 14:22:58.746821 2019] [mpm_prefork:notice] [pid 2471] AH00163: Apache/2.4.6 (CentOS) PHP/5.6.40 configured -- resuming normal operations
        [Sun Mar 10 14:22:58.746862 2019] [core:notice] [pid 2471] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'

        8 days later

        The port that you specify is 995. This port is POP SSL...
        But you have your server protocol set to POP.

        So which is right?

        3 years later

        I am seeing the same error at random times. Sometimes several days no error, but then 2-3 in a row - one per minute.

        I do not see authentication error in mail logs (unless I am looking at a wrong place but I have checked several ones)

        Error: Can not authenticate to POP3 server: POP3 connection broken in response
        6 consecutive errors. Maximum of 5 allowed
        This could be connection issues related to the mail server. Next delayed login attempt in aprox. 10 minutes

        I am using latest 1.15.4 version, PHP is 7.4 running on ubuntu 20.04 with Postfix and Dovecot where pop3+SSL on port 995 is running.

        I have no issues sending nor receiving emails , just getting this notification about error from OSTicket.

        @david

        There could be potential network issues between your web server and mail server, there could be certain rules blocking some of the connections, etc. The only way to debug this is by looking at the mail server logs for a more detailed error. I know you said you checked but if authentication is failing your mail server should tell you why. If not, then it appears the request never made it to your mail server which indicates networks issues, etc. as I mentioned above.

        Cheers.

        Write a Reply...