Is ticket-open.inc.php considered one of the core files? I'm pretty certain that's the one I need to modify. I found this bit of code in user.tmpl.php:

<?php foreach ($org->getDynamicData() as $entry) {
?>
<tr><th colspan="2"><strong><?php
echo $entry->getTitle(); ?></strong></td></tr>
<?php foreach ($entry->getAnswers() as $a) { ?>
<tr><td style="width:30%"><?php echo Format::htmlchars($a->getField()->get('label'));
?>:</td>
<td><?php echo $a->display(); ?></td>
</tr>
<?php }
}
?>

I think if I paste that into ticket-open.inc.php it will achieve the desired effect, I'm just having difficulties ensuring all the variables used in this code snippet contain what they need to to produce the same output the code produces in its original location. Just pasting it in as-is breaks the page (blanks it) from that point down so I'm assuming that php code is failing because it's not getting what it needs.

That's what I had assumed, thanks for confirming.
I am assuming that the getDynamicData() function gets called from class.organization and not from class.user because I'm assuming that $org is of class type Organization, but that's as far as I've been able to get. Any pointers on how to wrap my head around these data structures and how they are used here? Any debugging suggestions for looking under the hood and tracking the contents of variables?
It would be nice if someone had documented this somewhere. As I mentioned in my first post I am new to PHP. I've never studied it or worked with it before so any help would be appreciated. Thanks.