We have just setup OS Ticket, and so far all fantastic, and doing exactly what we want whilst testing.However we come across one issue, where the department that will be using OS Ticket has two managers who work different and some overlapping days. They have their own login to OS Ticket, as they will also be dealing with some tickets created, but only one can be set as Manager, and we need both to be managers so they can see the workloads, and allocate where needed etc...I have seen the following post in the forums http://forum.osticket.com/d/discussion//mod-request-allow-multiple-managers-for-a-deptBut this dates from 2011 and seems incomplete, and I found a more complete version of this at the following site,http://blog.it-eservice.com/allow-multiple-managers-for-a-dept-osticket-1-6-stable/But this was posted years ago for v1/6, is their either an easy way of doing this at present or is this going to be in 1.11?Any help, or guidance gratefully appreciatedDave