[resolved] osTicket Responsive Theme

jlinkson

osTicket Core, v1.10.4 supported responsive theme released at https://www.osticketresponsivetheme.com/osticket-theme-ostone

sofi

I am using osTicket v1.10.1 with the theme. I am planning to upgrade it to v1.10.4. Can I upgrade the theme?

jlinkson

Yes. You can upgrade the theme also. Responsive theme available for v1.10.4.

shopyan

Not Free

mokamobile

@jlinkson, I purchased and tested OSTWO theme. THere are some problems I can not solve, actually.

The text on landing page is supposed to be translated from language files, but apparently this exact texts are not present in this files, so, could you give good advice how to have right translations?

jlinkson

mokamobile , Please visit http://www.osticketresponsivetheme.com/contact/support and contact our support team. Thanks.

jlinkson

osTicket Core, v1.11 supported responsive theme released. Please visit https://www.osticketresponsivetheme.com/osticket-theme-ostone.

nt8x

jlinkson Hi, I purchased for v1.10.4. So, can I download free upgrade for v1.11 ?
I wrote multiple email to you but no response

jlinkson

nt8x We have replied your email. Please check your spam folder also. Latest version is available in your my account page. Just download it and upgrade. Please visit http://www.osticketresponsivetheme.com/contact/support to contact our support team. Thanks.

jlinkson

osTicket Core, v1.12 supported responsive theme released. Please visit https://www.osticketresponsivetheme.com/osticket-theme-ostone. Existing users please download it and upgrade your theme free of cost.

Arianguy

If a Awesome software like OSticket is given free , why are others Charging for Themes ?

ntozier

Arianguy If a Awesome software like OSticket is given free , why are others Charging for Themes ?

@Arianguy for the same reason that some wordpress/magento/drupal/joomla/etc plugins and themes cost money. People write things and think that they should be reimbursed for their effort. I feel that they are correct that labor and time deserves compensation.

Arianguy when is the approx release planned date ?

I do not have a date regarding when 2.0 will be released. The devs do not give me that information.

Arianguy

ntozier when is the approx release planned date ?

papaya

did someone find a solution how tho edit the Texts "Quick end Effcient Suppor" or "Open a New Ticket" in this template?

jlinkson

papaya
Just edit the file root_folder/index.php and change the text "Quick end Effcient Suppot" or "Open a New Ticket". It is very easy to do.

mokamobile

I did long time ago. As far as I remember the solution is not so easy. 1 - check If the string is supposed to be translated, if not, replace it by translatable PHP. than, use unpacked language files, add there the string and translate.

Sorry, do not remember details on how to.

papaya

Thank you!

nscomputing

I am interested for this theme, but I need some more information before purchase:

Is it possible to install this theme (OSTONE or OSTTWO) without removing my current osTicket 1.12.2? It means, is theme indenpendent of the core osTicket 1.12.2?
Are theme licence and price time limited? 1 year, 2 years .....

jlinkson

1) Just need to replace few existing files.
2) No. We can use it for life time . Also we can download next 5 theme releases for osticket free

Also you can contact them for older themes(Ex: For osticket 1.11).

jeffduke

jlinkson Hi, if we purchase this theme, does it work with 1.14 rc1?

KevinTheJedi

@jlinkson

osTicket Core, v1.10.4 supported responsive theme released at https://www.osticketresponsivetheme.com/osticket-theme-ostone

We never supported custom themes with core osTicket. People modded osTicket and created their own themes, yes, but these are not nor were they ever officially supported. As @ntozier said, themes are on the roadmap for the v2.x series so please stay tuned.

Cheers.