If I set the new ticket options for the parent then add a child topic. Will the ticket options filter down to the child or do I have to set new tickets options each time?osTicket Versionv1.10 (901e5ea) —  Up to dateWeb Server SoftwareApache/2.4.7 (Ubuntu)MySQL Version5.5.55PHP Version5.5.9-1ubuntu4.21

I have no idea what it is you are trying to ask.

Yes you need to set the options each time, a child helptopic does not inherit the parents options.

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