You are skipping this: "Check your Alerts and Notifications for tickets."

Hi, I created an account using my other email address and assigned myself to a sales department.  Next I created a dummy ticket and specifically chosen 'sales' and my admin email address gets two email alerts: one with a summary, the other with email subject ' assigned it to you'.I think I have messed up the alert and notice setting, and maybe elsewhere?  Is my setting correct here - see screenshot?

osticket.jpg

There is no way anyone here can possibly answer that as you have not told us the behavior that you desire.

Ops  I have left this part out.  The person I assigned to a department didn't get an email alert. The alert went to my admin email address, So my setting is messed up. That's why I provided you a screenshot.

Why the assigned this task alert went to my default email address?

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