Hi,When typing in a user name in the field when creating a new ticket, nothing is coming up. It should search in ldap. When I disable the ldap plugin it can find the users already in the list.I have updated the plugin to the latest release (3 nov 2016).Server InformationosTicket Versionv1.10 (901e5ea) —  Up to dateWeb Server SoftwareApache/2.4.10 (Ubuntu)MySQL Version5.6.28PHP Version5.6.4-4ubuntu6.4

Did you make the patch to osticket?https://github.com/osTicket/osTicket/pull/3456

haha ah now it is that one... No I did not.Will do it now...

Removed ->annotate(array('relevance' => new SqlCode(1))) and it works now. :)

YAY!!!!  I knew we'ed figure it out if we kept banging away at it.I'll mark this up as resolved and close this thread.  Please feel free to start a new thread if you have any further issues, etc. :)

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