Could someone please point me towards the file and piece of code that decides that "zooming out" on mobile devices is impossible? I have searched the forums google and the usual suspect files but am unable to find it.I am running osticket 1.10 rc3 on an xampp server and zooming doesn't work on iOS nor android.Also, what is the point of this setting? I find it nothing more than annoying.Thanks!-Jim

Interesting, Now that I think about it, I did install the develop-next branch in order to (If I remeber correctly) get the "ticket views" feature, where agents can select ticket views from drop-downs in order to filter the tickets easily. One thing i forgot to write is that this is only an issue on the "user" side, not on the staff side, although "zooming" is also disabled on the staff login page.I have tested on iOS (iPhone and iPad) with both Chrome and Safari, and on a Samsung Android (built in browser and Chrome). Same on all of them.If it would help I could DM you a link to the site?

Oh wait, I have a lead. Coffee does wonders in the morning :)When checking the source code using the browser, I found that there is a Viewport meta data tag with this setting. Removing that whole line seems to solve my problem! It can be found in these 3 files:https://github.com/osTicket/osTicket/search?utf8=%E2%9C%93&q=meta+name%3D%22viewport%22This piece of code should not affect anything else, correct? <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">

Thank Kevin! I did test this out but it did not work. What did work was to also remove "content="width=device-width," from the lineMaking the final product:<meta name="viewport" initial-scale=1.0, maximum-scale=1.0"> 

iPhone iOS 10.0.2 with built in Safari and also Chrome version 54.0.2840.66