JRogers
Check where, Jack?

Of course it's a osTicket question, Jack.

Eric_So Have you managed to solve the issue? Did you import it?

@[deleted]

Could you please provide a link for the theme that works with the new version of osTicket?

Basically, I need more columns on ticket list. Eg column 'status'.The same with user list. Eg 'Organisation'.I use osTicket 1.9.2

It's the same with ticket themselves.User or agent needs to authenticate before being able to access them. 

permalinkˈpəːməlɪŋk/nouna permanent static hyperlink to a particular web page or entry in a blog.eg. permalink of your post'I haven't the foggiest idea what you are trying to ask.'ishttp://osticket.com/forum/discussion/comment/108177/#Comment_108177Is permalink possible in osTicket?

I ment link of the post not in the post aka permalink

Hello!I was wondering if it's possible to add a link to specific post in the ticket.Like on forums, so that agents and users can refer to specific post.

or just use some cloud service and put a link

@[deleted]Could you please provide some screenshots?I think it's what I'm looking for but I'm not sure.

@[deleted]What mobile OS and browser do you use?Do you have any other customizations, mods, themes?

@[deleted]049 just refresh and/or clear cache and try again

@[deleted]Is it possible to change the default language?

Sorry I thought I did write the version number.It's v1.9.12.I would not make any sense if one could not change the system language AFTER the install.Why would that variable be in 'ost_config' table?Sure, users can change language for themselves but guests always have English, unless they have their browsers in language other than English. 

Anyone?Is it possible that I'm the only one with this issue?I installed osTicket on another server for testing and i have the same issue.

Just of curiosity, why don't send all mails from one address?

Thank you!

@[deleted]Thank you very, very much for your swift reply.I'll wait for you guys to release an update.No hurry...

@[deleted]Do I need to apply the customization again when upgrading from 1.9.12 to 1.9.14?Also, how to remove 'Ext' field under the 'Thelephone number' field?

Hello!I was wondering what is lost during the upgrade.Language packs remain untouched?Any customizations like DMT Free Responsive Theme "Extended Basic | Great Pumpkin" Stable 1.0 for osTicket 1.9.12?

But Postfix is my email server.Is there some kind of log in osTicket containting email errors?